Do you provide meet and greet at airport?
Yes. Our driver can meet you inside the arrivals hall with a name board and help you with your luggage.
Can I book a airport taxi in advance?
Yes. Advance booking is recommended, especially for early morning flights, late-night travel and busy airport periods.
Can I get a quote without making a booking?
Yes. You can use our online fare calculator to check the price of your journey without completing a booking.
Can I book my taxi after getting the quote?
Yes. Once you are happy with your fare, follow the online booking steps to provide your journey and contact details and submit your booking.
Can I get a quote for a return journey?
Yes. Where available, select a return journey and enter your return date and time to calculate the fare for both journeys.
What payment methods do you accept?
We accept cash, credit/debit cards, and contactless payments.
Can I cancel or change my booking?
Yes, you can cancel or modify your booking up to 2 hours before pickup with no charge. Changes within 2 hours may incur a small fee.
What if the online calculator cannot provide a quote?
If an instant quote is unavailable for your journey, please contact GATE directly. We can check your journey details and provide a personalised quote.
Does getting a quote confirm my booking?
No. Getting a quote does not reserve a vehicle. Your journey is only booked once you complete the booking process and receive confirmation.
Can I get a quote for a long-distance taxi?
Yes. GATE provides quotes for long-distance journeys from Godalming and surrounding Surrey areas to London and destinations across the UK.